A study of the program published in 2010 found that in the years after it began claims dropped 36 percent, and lawsuits dropped 65 percent. The monthly cost of total liability and patient compensation dropped 59 percent, and legal costs dropped by 61 percent.
What was the program? Tort reform? No. Admitting to errors and apologizing for them. We’ve known this for ages. Why do some keep insisting that we have to reform the legal system.
Aaron Carroll does good work.